What can Semantic Analysis and AI bring to the email channel?
Deep learning based sentiment analysis and offensive language identification on multilingual code-mixed data Scientific Reports The startup’s solution utilizes transformer-based NLPs with models specifically built to understand complex, high-compliance conversations. Birch.AI’s proprietary end-to-end pipeline uses speech-to-text during conversations. It also generates a summary and applies semantic analysis to gain insights from customers. The startup’s solution […]